This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. Course Structure To receive the Certificate IV in Leadership and Management students must complete all core units and, if available, a range of additional units. Core Units Communicate effectively as a workplace leader Lead effective workplace relationships Lead team effectiveness Implement operational plan Additional Units Report on financial activity Promote innovation in a team environment Lead a diverse workforce Implement continuous improvement Build client relationships and business networks Identify risk and apply risk management processes Implement and monitor WHS policies, procedures and programs to meet legislative requirements Develop work priorities Mentor in the workplace Coordinate business resources Make a presentation Conduct work within a compliance framework Articulate, present and debate ideas Coordinate implementation of customer service strategies Address customer needs Implement customer service standards Implement workplace information system Research international business opportunities Use and respect copyright Protect and use brands and business identity Develop teams and individuals Show leadership in the workplace Lead and facilitate off-site staff Apply digital solutions to work processes Promote products and services Undertake project work Analyse and present research information Implement and monitor environmentally sustainable work practices Write complex documents Career opportunities Leading Hand Sales Team Coordinator Team Leader Supervisor Articulation When you finish this course you can apply to do Diploma of Leadership and Management R17831 or other Diploma qualifications in the Business Services Training Package such as business, marketing or human resources. Diploma-to-Degree pathway TAFE NSW Diploma-to-Degree (D2D) university pathway programs allow students to enter a Bachelor Degree program with guaranteed credit at leading universities in Sydney and NSW. Bachelor of Business Administration at ACU Bachelor of Business Administration at ACU Bachelor of Business Administration at ACU Bachelor of Business Administration at ACU