Become a competent business administrator. On this programme you'll learn how to provide administrative and general office services to support everyday operational activities. Specifically you'll also learn how to perform financial calculations, process data, produce information for business purposes, communicate effectively with stakeholders and work co-operatively within a team to achieve objectives. Other areas covered include selecting and applying customer service techniques, applying effective problem solving, decision making, ethical behaviour and self-management. Programme structure To complete this Certificate you are required to complete a minimum total of 60 credits. To be a full time student you need to maintain a workload of 120 credits per year. We recommend you talk with us to ensure you choose electives to benefit your future career. STUDY PATHWAYS You can pathway from this qualification to the New Zealand Certificate in Business (Administration and Technology) Level 4, or add to your business skills and expertise with a New Zealand Certificate in Business specialising in other areas, such as Accounting Support Services, First Line Management, Small Business, Team Leadership or Project Management. Alternatively, you could pathway into relevant industry certifications or other level 3 and level 4 qualifications. CAREER OPPORTUNITIES With this qualification you'll possess the skills and knowledge to work in a wide range of supervised general office administration roles in a variety of sectors. Roles may include: receptionist, data entry operator, front line customer service roles, call or contact centre operator, secretary, office support worker. Location: Christchurch - Madras Street Campus, Timaru, Ashburton, Oamaru (subject to student numbers)