Want to work in a hospitality management role? Gain the skills and attributes you need to tackle junior/trainee, supervisor or team leader roles across a range of hospitality sectors such as restaurants, bars, cafés, accommodation/hotels or catering. Our on-site training kitchen, café and restaurant will provide the perfect environment for you to gain hands-on, practical experience so you can build work-ready skills. You will graduate from this programme as a highly capable individual with a standard of professional practice that will enhance your employment opportunities. You will be able to confidently and competently provide for the needs of your customers. In addition, you will be able to work independently in a variety of hospitality environments with some responsibility for the management and learning of others. Skills required The ability to work well under pressure To have a good work ethic A desire to constantly update your skills. You will study Your learning will include how to manage facilities, inventory and supplies; how to monitor and maintain operations and staffing; and how to plan budgets and rosters. In addition, you will discover sales and promotion techniques and how to market a service product. Programme structure The programme will be offered full-time over one year. The structure comprises of seven courses. First semester (courses studied in the order they are listed) Introduction to Hospitality Management Marketing Fundamentals Finance and Human Resources. Second semester (courses studied in the order they are listed) Finance Operational Management Applied Management in Action. In addition, work experience runs throughout the second semester. This structure allows you to take your learning from the classroom and to apply it in a work-based context within Otago Polytechnic's commercial operations and within industry placements. You will compare/contrast your class learning to your workplace learning, implement the skills you have learned, and reflect on their progress. This will help cement your newly acquired skills into lifelong learning patterns that will help you to succeed in the workplace.