Do you want to learn how to make an office run smoothly and efficiently? Then this is the ideal option. This programme has been designed to give you an overview and understanding of administration procedures. If you're someone who has already mastered the basics of business administration, this nationally-recognised qualification will help you step up to a more senior level. If you're new to administration, it will give you an advanced understanding of administration and management skills that will make you a valuable asset to employers. Career outcomes The skills you develop in this qualification are particularly relevant for the following positions: Executive Personal Assistants Office Administrators Project Assistants Senior Receptionists and for roles in these areas: Customer relationships Front line customer service Contact Centres Sole charge role in small business entity. Further study options Successful completion of this programme creates a direct pathway to further business studies in the New Zealand Diploma in Business (Level 5). Your workload On campus: Course work for this programme will require approximately 20 hours of directed study in the form of class attendance per week. You will be expected to spend equal hours of your own time in self-directed study in order to successfully complete this programme.