Manage and develop hospitality staff to ensure positive customer experiences. Select and apply a range of communication, consultation, negotiation and reporting strategies to facilitate positive staff relationships in hospitality management situations. Analyse and apply financial management techniques to attain productivity, yield and profitability requirements for a hospitality operation. Select and apply a range of strategic solutions, in response to changes in the hospitality business environment, in order to maintain or improve hospitality business performance Plan and develop future business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes in a hospitality environment Course Content HTM201 Contemporary Tourism HTM202 Human Resource Development HTM206 Tourism and Hospitality Financial Management HTM207 Employment Relations and Law for Tourism and Hospitality HTM208 Entrepreneurship HTM209 Operations Management HTM210 Facilities Management in Hospitality MKT276 Services Management & Marketing Career Opportunities The aim of this qualification is to provide the hospitality sector with people who are able to work in management roles, with minimal supervision, across a range of hospitality sectors. Graduates will have enhanced employment opportunities within hospitality management roles across a range of establishments in the hospitality sector. This qualification establishes standards of professional practice for hospitality managers that can provide customers with confidence in a range of hospitality environments. Satisfactory Completion To satisfactorily complete the New Zealand Diploma in Hospitality Management (Level 6) and be awarded this qualification the student must successfully achieve: A minimum of 120 credits in accordance with the Programme schedule for the New Zealand Diploma in Hospitality Management (Level 6) The student will normally be expected to complete the New Zealand Diploma in Hospitality Management (Level 6) full-time over one year or part-time over two years Qualification Pathways New Zealand Diploma in Hospitality Management graduates can gain the Level 7 degree qualification by completing just one additional year's study - one semester on campus in Invercargill, and one semester in an internship placement in the location of your choice.