This innovative Strategic Customer Management degree is designed to equip students with the knowledge and skills to engage in highly effective customer management, a key differentiator for today’s organisations. This accelerated two year management degree offers a unique opportunity to gain the skills and experience needed to work in a customer management environment. This course has been designed in consultation with major employers including Admiral, Welsh Water, Media Wales and First Source, all of whom will be providing the paid work-based learning during the course, allowing students to ‘earn as you learn’. Alongside practical work-based learning, students will study modules exploring leadership, business strategy, and business psychology and people management. Central to the degree is paid, accredited work-based learning in year two which provides students with the unique opportunity to be employed during their degree and ‘earn as they learn’, applying what they learn to the workplace. The Strategic Customer Management course has been designed in consultation with major employers including Admiral, Welsh Water, Media Wales and First Source, all of whom will be providing the paid work based learning during the course. Graduates of the Strategic Customer Management degree can expect to secure graduate entry positions within a broad range of careers within business management. The course is also heavily informed by the contact centre industry a major employer within Wales and is aligned closely with potential employment in this sector.